Return Policy for Takeout Orders and Merchandise at Flanagans

Effective Date: 08/08/2023

At Flanagans Restaurant (“we”, “our”, or “us”), your satisfaction is our top priority. Whether it’s takeout orders or merchandise, we want you to have a positive experience. This Return Policy outlines the guidelines for returning items from both our takeout service and our merchandise offerings.

Takeout Orders:

  1. Quality Assurance: We are dedicated to ensuring the quality and accuracy of every takeout order. If you encounter any issues with your order, please promptly notify us upon receipt.
  2. Refund Policy: Refunds for takeout orders will be handled at the discretion of the manager on duty. Our team will assess the situation and work to find a satisfactory resolution.


  1. Returns and Exchanges: For unworn and unused merchandise, you may request a return or exchange within 30 days of purchase. Please provide a valid proof of purchase.
  2. Refund Method: Refunds for returned merchandise will be issued in the original form of payment.
  3. Return Process: To initiate a return or exchange, please contact our customer service team at [Phone Number] or [Email Address]. Our team will guide you through the process based on whether you are returning takeout orders or merchandise.

Food Returns:

  1. Takeout Orders: If you have concerns about your takeout order, please get in touch with us immediately. Our manager on duty will assess the situation and address your request for a refund.

Merchandise Returns:

  1. Contact Us: Reach out to our customer service team to initiate a return or exchange for merchandise. They will provide you with clear instructions on how to proceed.
  2. Shipping Instructions: Depending on the nature of your return, you may receive a prepaid shipping label for merchandise returns.

General Terms:

  1. All returns and exchanges must be accompanied by a valid proof of purchase.
  2. Returned items must be in their original condition, unworn, unused, and with all original tags and packaging.
  3. Refunds for returned merchandise may take up to [number of days] to process.
  4. Flanagans Restaurant reserves the right to refuse a return if the item does not meet the return criteria.

Contact Us:

If you have questions or need assistance with a return, please reach out to us at:

Flanagans Restaurant:

Flanagans Restaurant:

  • 69 Front St, Hamilton, Bermuda
  • Phone: 441-295-8299
  • Email:

Please be aware that this Return Policy is subject to change without notice. Any updates will be reflected on our website.

Last updated: [Date]